Legal

Cancellation policy

Clear cancellation, amendment and refund rules will be shown before a guest pays.

Guest cancellations

Insert the approved cancellation windows, fees and refund eligibility for each real offer or rate type.

Define how date, guest, room, package and activity changes are requested and repriced.

Explain what happens if an activity or service cannot operate, without promising outcomes that have not been approved.

Document the real refund method, timing and any non-refundable components after Stripe and accounting workflows are finalized.